If you have been injured in an accident in the United Kingdom, it stands to reason that the only people you should be discussing your case with are UK solicitors. Going elsewhere, such as another country in the EU, would be a very strange decision on your part. The reason being that the UK has some of the best solicitors in the world and it is only UK-based solicitors who will understand the ins and outs of UK legislation.

The same applies to accident helplines, but with regard to these there’s also the language barrier to think about. Practically all countries with compensation legislation have law firms that operate an accident advice helpline. But not multi-lingual helplines. And not multi-skilled helplines. If you want the very best accident claims advice right here in the UK then, a UK-based accident helpline is the only way forward.

Here’s 5 reasons you should always seek a UK-based helpline:

1.   Ensure proper UK-specific legal advice

Helplines outside the UK cannot provide you with advice surrounding your UK accident claim – this is a fact and by using as UK-based accident advice helpline, you can be sure that the information you receive is up to date and accurate.

2.   No language barriers

UK-based helplines have English-speaking claims advisors at the other end and also where the claimant does not speak English as a first language, a helpline will have the necessary advisors in place to ensure that the claimant gets access to justice.

3.   Know the costs

Calling abroad can cost a lot of money – tens or even hundreds of pounds. But calling a law firm or accident advice helpline in the United Kingdom can cost nothing at all, as is the case with 0800 Freephone numbers and inclusive call packages.

4.   Get the right answers to all of your claims-related questions

Similar to our first reason, a UK accident helpline is the only way that you can get answers to all of your questions. But not just any answers – the right answers. You will be put through to a highly experienced advisor who can empower you with invaluable information.

5.   Ensure regulation

Accident advice companies should be regulated by the Solicitors Regulation Authority and each company has a unique SRA reference number to check their credentials. A helpline abroad may not have the same regulation and as a result you could receive poor legal advice, illegal advice or even be scammed – this is not uncommon.

In summary, you should always seek a UK-based accident helpline if you have been injured in the United Kingdom. Solicitors and helplines abroad won’t be experienced enough to help you and you won’t be as well protected in terms of regulation.